Please read through our Return and Refunds policy and you are hereby agreeing to the set terms and conditions when you make a purchase through our selling channels.
For exchanges, please scroll down to read more on it.
To start a exchange, you can WhatsApp us at 87712271. If your exchange is accepted, you will need to head down to our office to do the exchange.
Refunds for exchange
If there are any discrepencies in the exchange amount, we will require you to top up for it if necessary. If the item you are exchanging is cheaper than the original item you purchased, the refund will be processed as store credits. Store credits will be credited within 1-3 working days and you will be notified via email.
You can always contact us if you have any questions regarding our policy at 8771 2271 (WhatsApp) or firstname.lastname@example.org (email).